Cancellation
You can cancel your order by contacting our support executive before shipping or 24 hrs which is earlier, of placement of your order. You will get full refund for the same within 3-5 business days. Please note that your order cannot be cancelled by any means once it is packed and shipped from our end.
Shipping
Your order will be shipped within 2-3 business days (based on order quantity) from the date of placing order.
Delivery
Your order will be delivered to you in 3-5 days (based on location) after being shipped from our store.
Refund or replacement.
At Kraftikart we always try our level best in timely packaging and dispatch. But in some extreme cases due to high order volume or human error if a wrong or damaged product is delivered, then it has to be informed to us with images within 24 hours of delivery. We will initiate a refund or send the replacement product within 3-5 business days. You can contact us via the mentioned channels on the contact us page.
Proof of defects:
If you do not have an unboxing video of the order and we fail to verify the cause, Kraftikart is not liable for refunds/replacement of such products.
Measurement tolerance:
Please be aware that a measurement tolerance of ±0.5 inches is standard for apparel products and is not eligible for returns or refunds.
Wrong size:
If you order the wrong size or wants to return a non-defective product, no return will be accepted. Please check the size chart carefully.
